Complete car care including wash & vacuum. I prepaid with vehicle purchase and there was no out of pocket expense today. This service is appropiately called "The Works"!
Service department is always there to get me checked in quickly. Friendly group with a great attitude. Went in today to get my GPS looked and talked to Jamie Davis (Sales) to ask a non-purchase question about something totally unrelated to even buying a car. Jamie was so willing to help, he made a quick call, answered my question and even printed the correct paperwork that I would need. So impressed that I am willing to come in a purchase my next vehicle with him and the Augusta group. Thank you!
Thank you ethan for my first new truck purchase experience. I traded one of my vehicles for the truck but it needed a new battery and ethan drove all the way to my house to bring me a new battery.
The service department treated me very professionally and the work done on my vehicle was completed when promised. They kept me updated via sending texts of the work done and how the inspection went with a cost estimate.
After going to several other Ford Dealerships and being really disappointed and frustrated, to say the least, we stopped in at Don Hattan Ford in Augusta and was greeted by Jamie Davis who was one of the nicest salesman I have ever met. He was extremely knowledgeable, helpful, and patient with me but most of all, he didn’t use any high pressure tactics like the other places we had been. I ended up buying a vehicle that was even nicer and newer than I expected to be able to buy. I was really happy with my purchase and would ...
I have purchased 9 cars from this dealership, We had purchased a toyota from another dealership and the wife just wasnt happy with it. We were so upside down in this vehicle that I didnt think we would be able to trade for a ford edge that my wife had before and really missed the room and the ride. We really stopped in to give Kyle and Thad a hard time but Kyle looked up our trade in value and it had actually went way up so he thought that they could make it work. Well with the help from Kyle, ...
Worked with Kyle Huffman, very polite, paperwork was as easy, simple purchase process. Thank You.
Thank you Jamie Davis for making my car buying experience the best ever..looking for a new or used car..give him a try..you won't regret it..love my explorer
Thanks again for everything Leigh Fisher! My wife and I enjoyed and appreciated your help. You were so pleasant to work with and the whole staff was very helpful during our purchase of the 2021 F-150. It was actually an enjoyable, stress free experience during the entire process. You're all awesome and will definitely recommend Don Hattan Ford to anyone looking for a vehicle.
Mr Davis was very personable, great to work with. Jamie listened to us in order to put us in the right vehicle for my wife and I. No pressure sales and worked his tail off for us. Great customer service. We have not bought a vehicle yet, Jamie is looking of a specific color suv for us that was not in their inventory at present.
I sold my truck to Don Hatten Ford of Augusta, the pay out was a little rough but my salesmen Jamie Davis keep me informed through the whole process. I would buy from Jamie Davis he get 5 stars from me
I bought my truck from Don Hattan and had a great experience. So I went back in search of a car. Joe helped me hunt for a car. He was very attentive and great with follow up. I would recommend Joe and Don Hattan to anyone.
This dealership is great. I've bought two vehicles from them, and never had an issue. Jamie I thank you and the management team for an excellent experience. The customer service at Don Hattan Ford will keep me returning.
Jamie Davis was instrumental to my having a new vehicle that fit me perfect. Jamie was very friendly and knowledgeable and cared. Thank You. Sandra
Jamie Davis was right there willing to help. He found me a car within minutes. Everyone else was helpful as well, Thank You Sandra Keck
Best experience ever. Bailey Jones was a fantastic salesperson. She was very knowledgeable and very friendly and goes above and beyond for the customer!
Mike and Jaime were wonderful to work with buying a vehicle. Mike went the extra miles to bring a car to examine and took us to see/drive another one. Jamie took over when Mike was not able to help us and also was a great help and made it nice to deal with. Finance Manager Thad explained everything very well making the transaction smooth. Very pleasant to do business with.
We always seek service at Don Hattan Ford in Augusta. We have purchased four cars from them. They take the time to show us what accessories are available for our Fords, and how to operate them. Service has always been great! A special thank you to Jamie Davis for the special consideration.
Jamie Davis was very helpful in the purchase of my F-350. I wasn't used to the no-haggle type of purchasing a vehicle, but the pricing was very fair according to my research. The sales department was very helpful along with the finance department even though I ended up getting my own financing.
Great dealership to work with. Very friendly and courteous.
No Pressure from the dealership and was very helpful.
Great experience with the Don Hattan Service Department and how they handled resolving a problem we were having with a warning light. We tow our F150 behind our RV. For safety reasons we added a Demco braking system to the truck which was installed by the RV dealer. We were having problems with the interface between our F150 and the Demco product causing the warning light to keep coming on. The Don Hattan Service Department actually called Demco and worked with them until the problem was resolved. It ended up not being a Ford problem at all. I’ve never ...
They are always friendly and courteous, but they also took the time to make sure I was getting the most out of my maintenance plan warranty!
This is our second truck purchase from Don Hattan and it was a wonderful process. Bailey is our gal for sales and Thad was terrific in finance as well. Each person we had contact with was kind and exceptionally knowledgeable about their vehicles (and all those buttons)! We appreciate you!
Kevin was our salesperson and he was great. Easy to talk with and wasn’t pushy. Everyone at the dealership was very nice checking to see if we needed anything Very pleased with our experience
Leigh Fisher was outstanding when our son and daughter-in-law were looking for a pick up. Leigh was friendly and professional allowing them to make a decision, volunteering information and advice in a helpful manner. Her integrity was evident. Thad, was helpful with the financial needs and worked with our family to purchase their vehicle all within their budget.....Thx Leigh, Thad and Crew
I bought a 2009 Ford Mustang GT from Don Hatten Ford in Augusta Kansas today on March 4th 2021. From my first contact with this dealership 4 days ago to the final handshake before driving home the process and people at Don Hatten Ford were simply the most helpful honest professionals I have done business with. My contact for my day of purchase was Jamie Davis today who drove over an hour to pick me up in Cheney, about a 50 mile or more drive. He was prompt and friendly as we drove back to the Ford dealership, I was able to drive my ...
My check in was easy and fast. Very courteous service by Nick and he communicated after we left the car for servicing and again when it was ready for pickup. Explained everything in detail.
Was very satisfied with with the whole buying experience and the salesman Jamie Davis was easy to talk to and answered any questions that I had.Very professional
Staff is excellent a no bs deal on a great product Zach is fantastic
I had a great experience here when I was looking for a car, Jamie Davis was the guy helping me and he was awsome, very personable and always was trying to help and explain anything to me. I will definitely be back when it's time for another vehicle.
I bought a Mazda3 through Jamie Davis, who was very helpful. I am very satisfied with my car and the service provided. If I trade in the future, I will return to Don Hattan.
I came in with my daughter to get her a new car and Hunter helped us find the perfect one. Thad took great care of us in the finance office! If you want a no pressure dealership that actually cares come to DonHatten!! Thanks so much!
It was a quick and easy to understand process. I did not have to buy a car on this occasion, but have in the past and received service that was just as good.
I was so impressed with the customer service from this dealership. I found a vehicle on Autotrader and got a response back quick worked with Jamie Davis and man I've been to alot of car lots but he was the most up front and honest person I've ever dealt with at a car lot. It really made the difference in why I drove 2.5-3 hours to purchase it from him. He even found some extra keys that were really needed for me when at first they only had one set. I would recommend this dealership to anyone even ...
I am very happy with my visit to Don Hatton Ford in Augusta. Everyone was friendly and made buying a new car a fantastic experience for us. Spoke to Hunter, our salesman, several times by text and phone. We knew he had the car we were looking for before we made the 1 hour one way trip to look at it.
Everyone was friendly. Didn't feel pressured. Gave me a great deal. Would do business with Don Hattan in the future. Make sure you ask for Mike!
My first experience with Don Hatton Ford. Upon entering the establishment I was completely blown away. No gongs or human chickens. I was greeted by everyone there while waiting on my sales rep. Tom, thanks again for the more than fantastic deal I received and for being a truly professional sales person. You did what you said you would do and listened and came through on things that were important to me. That's why you'll have our business on any future vehicle we purchase. If your looking to buy a new vehicle, drive the extra mileage to Don ...
Impressed with the people. Professional helpful friendly. Cooperated with each other to make the customer feel number one not just a dollar. Well worth the drive.
they did a good job and were very fast they even sanitized my truck when they were done and they were very courteous and helpful
We had a great experience yesterday in August, KS. After searching on-line, we were able to find the Ford Ranger with the appropriate trim line on lot. We set up a test drive that afternoon, agreed on great price, and drove away that afternoon in time for dinner. Our customer experience advocate Mike did an outstanding job having the vehicle ready to go, explaining all the features, and assisting with a no-pressure sale. Bravo to the entire team.
Gavin is a low pressure salesman there at Don Hattan Ford. He did a super job at showing us the used '16 Mazda CX-5 that we were interested in, and answered all of our questions. When it came down to negotiate pricing, he respectively took our offer to the sales manager helping us to come to an agreed to price. Now we are loving our new SUV!!! Other sales folks were great too. Didn't care for the sales pitch to buy an unwanted extended warranty... Which if purchased on top of the price we paid for the vehicle, it would ...
Friendly, professional service. No pressure sales. Leigh Fisher went the extra mile to find the truck I was looking for, saving me from buying less than what I wanted (from another dealer) I stopped by and Leigh was nice enough to help me with some SYNC 3 settings I didn't understand... great service after the sale!
I recently purchased a 2017 Ford Fusion at Don Hattan Ford of Augusta, I am very pleased with my purchase and I believe I got a great value with this car. One of the most pleasing things about the purchase process was my experience of dealing with and being helped by JOE BRUNNER. The sales person that helped me with the purchase. I cannot reasonably think of how he could have been more friendly, helpful and courteous. He went the extra step to take the time not only show me the advanced features of the Fusion, but how to use them. ...
I wanted a very specific truck with a lot of particular options. They found it, despite the low production due to Covid. The deal was excellent. The staff was a pleasure to work with. They ensured that I was taken care of, followed up with, and treated with respect. I hate wasting my time, and I do not haggle. That's why this is my 2nd truck from Don Hattan.
Everyone was the best. Don Unruh answered all my questions and made my experience very good. He was very honest with everything. I couldn't ask for more.
Kelly Brown was very friendly and helpful with our SUV purchase. He was very understanding with our frustration with the other Ford dealer in Wichita. Zach the manager treated us more than fair I thought. Would do business here again, they treat you like friends... not trying to scam you.
Quickly helped when I had an urgent need. Cary took my call and advised me to come right in. Nick helped me when I got there and immediately started checking out my car. These two men took care of getting my car back to being safe and they did it graciously while working me in to an already full schedule. This is the kind of service I always get from this service department. I would not want to go anywhere else!
Very nice people. Easy to work out details. They were able to deliver car to me at my home. Definitely would recommend to others and have.
Respectful, no-nonsense, transparent truck buying experience. Patiently showed several vehicles and multiple test drives. In house financing was simple, flexible, and competitive. I was glad to do business there.
Great people, respectful and eager to help. Polite, professional, personable. Had a great experience buying there. Will recommend to others!
It was a great experience. People were friendly and the building was updated. The process was easy and effortless. My wife and I will be purchasing for them in the future for sure.
My wife and I had been to a couple different Ford dealers, and Don Hattan definitely stood out. Kelly met us on the lot and was very helpful showing us new F-150s. He came across as a friend and not a salesman. He encouraged us to do our research, to test drive other vehicles, and to make the decision that was best for us. When it came time to deal on the truck, Kelly, the sales manager (I didn’t get his name), and Thad (the finance manager), were absolutely fantastic to work with. It was a quick process ...
Timm was very helpful in searching for the car we were wanting to look at. He checked several sites and not just his lot, till we found one.
We purchased an Escape from Don Hattan Ford. Our sales rep, Lawrence, was very knowledgeable about the vehicle and guided us through the buying process. It was all-in-all a very relaxed and pleasant experience.
Elmer was friendly, knowledgeable, and great to work with in the purchase of our new truck!
We had a great experience, it was especially nice after experiencing high pressure sales.
Sales person was very personable and got me through the process very quickly and efficiently. Couldn?t have asked for a nicer guy or sales experience!
Wonderful, Lawrence was the real deal. From him coming to the lot to see what I was interested in thru the ordering and delivery process. Thanks to all! Clayotn Gerrond
Went to only look and ultimately purchased an Escape Titanium. Our salesman Darryl Brown was extremely helpful while not being pushy. He gave us a detailed explanation of the operation of the many, many buttons and how to use them. He answered all of the questions that we had and we had many. I would recommend him to anyone wanting a good salesman. I would also like to thank Thad for his help in the finance office. Looking forward to a long relationship with Don Hatten Ford.
I had a very good experience overall, with the salesman, the finance personal, and the deal closer.
It was an incredible no hassle experience with the staff at Don Hattan Ford of Augusta. Lawrence was more than helpful in assisting us with our trade in while putting our interests first and foremost. We will definitely be back for our next purchase.
The sales person and finance representative were professional and facilitated us in purchasing our new vehicle.
We took our time and did not feel pressured by the staff. They gave us the time we needed to reach a decision, we felt was right for us. They helped us explore all the options and were very informative. Unlike some automotive dealers, the closing was simple and no arm twisting to purchase addition warranties (thank you).
My sons car was overheating. We were looking for a place close to us as we didn't want to drive it very far. We felt Don Hatton was the best choice being the car is a Ford. It is under a service contract, which I have learned is kind of a rip off! Anyway, Nick was the lucky one who ended up taking care of us. In my opinion he went above and beyond what he had to do to be sure the car was repaired at the most fair price for us. He also found there was a ...
Purchased a used truck and a used SUV for my daughter. The new dealership is great. Staff is very friendly and helpful! David VanDyke was the salesman on the deal he did an outstanding job ! So glad Don Hattan Took over the Ford Dealership from the previous owners ! Love the changes. They are doing things right!
Our experience was amazing at Don Hatten Ford . Everyone from the service manager , Daryl Futhey to salesman Scott to the fianance manager , Thad . We were getting a car serviced and my husband has always wanted a truck . I was speaking to the service manager about our concern , which was the length of our garage . Next thing I knew Mr. Futhey had a F150 and we were on our way to my house to see if it fit . The fit of the 6 ft bed was so close but an inch to long . I called my husband to come out to the ...
I give David a 5 star rating. He made the whole process of buying a car easy and stress free. He worked with my budget and was very helpful and patient. I highly recommend him when buying a car.
The entire team at Don Hattan Ford making the buying experience great.
Fast and easy experience. Scott Weltmer showed me the car I wanted and got the ball rolling in the deal. Was a great car buying experience
My salesman was great! Michael Brewer wasn’t trying to get me to buy something I didn’t want and helped me find exactly what I was looking for.
I had a very good experience with Don Hattan Ford in Augusta, KS. Worked with Kelly Brown. Very friendly and helpful.
Was an amazing experience and Michael Brewer did a phenomenal job of asking questions and being personable. We all know the song and dance routine with purchasing a vehicle but I did not once feel pressured. I recommend this dealership if needing a new or used vehicle.
Salesman helpful, concerned for our comfort while waiting -- even offered to share pizza with us. Knew the car and its safety features well. Took the time to make sure I understood the features and even programmed the car to my phone before I left.
Great car buying experience highly recommend. Intended on used was able to get new for very close to what intended on buying used
We had a great experience with this dealership. The staff was experienced and knowledgeable and our sales associate Tawny was very helpful and pleasant to be with during our selection process. She was with us from start to finish and never made us feel uncomfortable or pressured in any way.
Our experience was very good. Most of our contact with the dealership was by phone and required only one trip to take delivery of our new truck.
We’ve purchased six vehicles from Augusta’s location! A 2004 Ford Mustang, 2010 F150, two 2016 Ford Mustangs, 2017 F250, and now a 2012 Ford Focus for our Son. Today Eddie was our salesman and like usual we were taken care of. I particularly like Eddie’s forward approach to selling vehicles. You’re not working with a slimy liar like most lots. We had a slightly different buying experience under the new management but were still able to leave the table mostly satisfied. We will continue to purchase vehicles from this store. Extra thanks to Kyle as well for putting up with our ...
Buying a car can be an enjoyable experience with Paul. He is knowledgeable and listens to your needs. He will make your experience enjoyable! He is trustworthy and will take care of you!
The Service was great, and i was able to find the right car for me with the help of Paul. He was not pushy, and he perfectly understood what i needed. He was experienced and helpful!
Paul is so friendly and courteous! His experience with used and new cars really shines through. I've never enjoyed buying a car until I bought from Paul. Go see him and you won't be disappointed.
Go in and make sure you ask for Joe Atkinson, he's your man. Took care of us, he got us the best deal, was quick about everything! Want a good deal?, Ask for Joe, he goes the extra mile!
Come out to see Joe at Eddy's Ford of Augusta for your next car purchase, he is very friendly and helpful! I was very pleased with everything overall!
The staff is very friendly and knowledgeable. The salespeople are non commissioned which makes for an easy buying experience. Ask for Bryant, he is trustworthy and will help you find the right vehicle for you!
Good service, employees were very friendly people. Did not have to waiting to long for service on my car. Overhaul I would visit again and recommend others to visit.
I purchased a lower priced car but was still given excellent service. I was treated well and the employees were all very helpful. My car was detailed and looked fantastic when I drove away, a happy camper! Nick Fulton is the man to see when looking for a good used car.
We went in on a whim and came out so happy! What we loves most about this dealership is that their employees do not work off of commission so they were willing to find my family the right vehicle without being pushy! We loved our salesman Kelly! He treated us great and even made our kids laugh.
What started out to be the worst experience of a lifetime (anything that can go wrong will) turned out as a positive. With the help of a great service manager, Chris, and a friendly knowledgeable and understanding General Manager, Lyn, we got a good deal on the vehicle we wanted. I believe with the guidance of these 2 men this dealership will grow. I hope the owner of the company knows how much these 2 are going to be worth to his dealership. And thanks again to salesman Matt who kept me calm during the heated moments. A week ago I wouldn'...
Nathaniel did an outstanding job making us feel comfortable at the dealership and answered all of our questions. His boss visited with us and was very helpful. The service manager was part of the process as well covering what we could expect from service. Arranging financing was straightforward and simple. Never felt handled or intimidated. We were treated like valued customers. Overall Avery pleasant experience.
I went in to Ford of Augusta and was warmly greeted by Nathaniel. He started with ensuring me he was there to serve me by finding the vehicle I wanted/needed (He's not on commission so he makes money on a sale, rather than on trying to upsell.). I looked at what was available on the lot, but the dealer didn't have exactly what I was looking for ( A low mileage truck, in good condition, for around $12,000.). Nathaniel informed me, he could look at the inventory of some other dealers' lots and arrange to have me look at ...
Leave Us A Review